Booking & Cancellation Policy

SGG LLC / mauilife Realty … “Honua Kai’s Finest”

Booking & Cancellation Policy:

Regular booking / 1 – 14 nights

Twenty-five percent is collected upon booking. The remaining balance is due 90 days prior to your arrival. Should you cancel before 90 days of your arrival, 100% is refunded. Should you cancel after 90 days, you are responsible for full payment. If we are able to rent any portion of your reserved day(s), we refund you the FULL amount(s) we collect (less 3.5% for the credit card charge on the full amount). In other words if your trip was $3,000, and we collected $2500, we would reimburse you $2412.50.

Premium Bookings / Stays 15 + Nights & Holidays

Twenty-five percent is collected upon booking. The remaining balance is due 120 days prior to your arrival. Should you cancel before 120 days of your arrival, 100% is refunded (less 3% for the credit card charge on the initial 25%). Should you cancel after 120 days, you are responsible for full payment. If we are able to rent any portion of your reserved day(s), we refund you the FULL amount(s) we collect. If we are able to rent any portion of your reserved day(s), we refund you the FULL amount(s) we collect (less 3.5% for the credit card charge on the full amount). In other words if your trip was $3,000, and we collected $2500, we would reimburse you $2412.50. (Major Holidays include: Christmas/New year, Easter, July 4th, Thanksgiving)

GUEST UNDERSTANDS THAT A GUEST-INITIATED CANCELLATION LESS THAN 90 (Or 120 days for Holidays or extended bookings 15 days or longer) PRIOR TO THE ARRIVAL DATE WILL RESULT IN SIGNIFICANT LOSSES TO SGG LLC AS IT IS UNLIKELY THAT SGG LLC WILL BE ABLE TO RE-BOOK THE PROPERTY AT THE CONTRACTED FOR RENTAL RATE AND LENGTH OF STAY AND, AS A RESULT, GUEST UNDERSTANDS THAT A REFUND OF ANY MONIES PAID IS HIGHLY UNLIKELY UNDER SUCH CIRCUMSTANCES. SGG LLC STRONGLY RECOMMENDS THAT GUEST PURCHASE TRIP CANCELLATION INSURANCE TO HELP PROTECT AGAINST FINANCIAL LOSSES IF CANCELLATION IS NECESSITATED BY CERTAIN KINDS OF UNFORESEEN EVENTS, SUCH AS ILLNESS. IN THE EVENT OF A REFUND OF ANY KIND, A CHARGE OF 3.5% WILL BE DEDUCTED FROM ALL REFUNDS TO COVER THE COST(S) OF: SGG LLC ADMINISTRATIVE (1%), AND CREDIT CARD CHARGES AND REFUND FEES CHARGED BY OUR CREDIT CARD SERVICE PROVIDER (2.5%). If paid by check(s), credit card charges DO NOT APPLY.

Concerned about the possibility of a cancellation?

VRBO’s Insurance provider has very cost effective Travel Insurance. Instant Quotes are provided at: www.vacationprotection.com

Mahalo,

Steven G Gatchell R(B)
mauilife Realty P(B)